About Your Visit
Cancellation Policy: We ask for a credit card to hold your appointment. If you should need to cancel or reschedule an appointment, we kindly request a minimum 24 hours notice. Less than 24 hours notice or “no shows” will result in a $50 cancellation charge. Thank you for your consideration.
Punctuality: Please ensure that you arrive at the spa 10 minutes earlier than your scheduled appointment in order to make sure your treatment can begin on time. If it is your first visit, please arrive 15 minutes early in order to fill out new client paperwork.
Quiet Please: To maintain a peaceful atmosphere, we ask that you turn off your cell phone and converse quietly.
Children: Unfortunately we are unable to accommodate children under the age of 12. Guests under the age of 18 must be accompanied by an adult.
Gratuities: For medical spa treatments, tips are not expected or accepted. For day spa treatments a 15% – 20% gratuity is typical, but tipping is always completely at the discretion of the guest.
Payment Policy: Full payment is due at the time of service. Packages must be purchased at the time of the first procedure in the series. We accept cash, personal check (with driver’s license), MasterCard, Visa, Discover, American Express, and Care Credit (conditions apply for Care Credit).
Directions and Parking: Please click here for more information
New Patient Forms: Please download and print the new patient forms prior to your first appointment. Filling out your forms will save a significant amount of time on the day of your visit. Please fill it out as thoroughly as possible. If you have questions, our staff will gladly assist you on the day of your appointment.